I don't mean to come across as impatient, but our entire project is at a standstill until we can get this resolved. We would love to use your software and there are several extensions that we know that we need. But we can't move forward until we can determine if this issue can be resolved. Is there someplace where we can pay to get some help?
And if not, can anyone suggest software that does everything that this does but has a support team to help with issues like this?