Is there a way to disable the rtMedia lightbox description/meta box for...
Hello @pranalipatel, Thank you so much for your help! I had to change your code slightly for it to achieve my goal. My goal is to hide the description box for logged out users, but your code hid the...
View ArticleIs there a way to disable the rtMedia lightbox description/meta box for...
Hello @Simon_Matthews, Oh yes, for non-logged in users the condition will be used in reverse. You can use !is_user_logged_in() condition. For example : add_action( 'init',...
View ArticleIs there a way to disable the rtMedia lightbox description/meta box for...
Hello @pranalipatel, Thank you very much! That worked! This is a very good customization as it can be used to implement galleries that are available for both the public and for registered members, but...
View ArticleMedia description disappearing when clicking on 'more' in lightbox
Hello @kiranpotphode, Thank you!
View ArticleDouble scroll bar fix causing scroll issues in Chrome on mobile
Hello @pranalipatel, I do believe the double scroll bar is partially a theme issue. BeTheme uses a customized scroll bar by default, which is called nicescroll. As a fix I have disabled the nicescroll...
View ArticleIs there a way to disable the rtMedia lightbox description/meta box for...
Hello @pranalipatel, I spoke too soon! The code does work but for some reason it messes with the look of lots of different elements on my website, such as the height of certain elements. Here is a...
View ArticleIs there a way to disable the rtMedia lightbox description/meta box for...
Hello @pranalipatel, It's OK, I have now corrected the issue. I simply had to alter the styling of the broken elements. It is now all working correctly! Thanks again for your help and patience! Simon
View ArticleIs there a way to disable the rtMedia lightbox description/meta box for...
Hello @pranalipatel, Sorry, I spoke too soon again! On my website, any elements with 'equal height of items in wrap' are all displayed incorrectly as a result of the above code. I believe this is a...
View ArticleHow to display picture in activity when someone likes or commet it?
Hello @Ignacio_Duran_Sanz, I have just noticed that your fix may have highlighted a new issue. If you click on one of the pictures that is added to the activity when someone likes or comments on it...
View ArticleIssues after upgrading
After upgrading plugins today rtMedia stopped working properly. I get the classes in the body tag broken so I get "media all" instead of "media-all" and things look pretty broken in general......
View ArticleMySQL keep on crashing
It looks like you ran out of memory. You need to edit/update your mysql conf file to reduce memory usage by mysql or get larger VPS instance
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Issues after upgrading
Hi @Jimi_Wikman I think the media files not loading on your website. There is some CSS conflict with k-element plugin on your website. Check this screenshot....
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Problem uploading files
Hi! I have problems with file upload. When i click on Select File button it lets me to select a file to upload, then I click on Start Upload button and it seems working because progress bar appears...
View ArticleMySQL keep on crashing
Hmm. After that message, I updated my droplet to a 2Go of ram. It went way better (even if I don't understand how a woocommerce with not so many customers can't run on a 1Go droplet). The thing is,...
View ArticleHow to display picture in activity when someone likes or commet it?
Sorry, I can't duplicate the issue... wich theme are you using? I use Kleo theme and cant reproduce the problem. Could you tell me the steps in detail to reproduce that problem?
View ArticleMedia Upload via Ajax
Hello, we have a problem with the media upload over Ajax. We are using this endpoint from your json-api https://rtmedia.io/docs/developers/json-api/#media-upload It worked for us a long time, but...
View ArticleMedia description disappearing when clicking on 'more' in lightbox
As the issue has been solved, I am closing this thread now.
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MySQL keep on crashing
It did crash again ... I've checked the syslog and it seems that some tables are crashed and should be repaired. I keep on repairing them but even with a OK, it does not look like they are repaired...
View ArticleProblem uploading files
Hello @flavia, Could you please once confirm if you are facing this issue when any default theme of WordPress is enabled into your website? This way we can troubleshoot the cause of your issue. Thank...
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