Malware/Virus inserted into uploads/rtMedia folder?
Hello @FrizL123, Many customers are using this product but we never heard such issue from any of the customers before this.The issue might not be related to rtMedia plugin. It looks like someone...
View ArticleI am not able to upload video from "Subscriber" user type
Hello @Deepak_Kumar, We suspect that one of the membership plugins installed on your website might have a conflict with rtMedia. Can you try disabling them one by one on a staging / testing site and...
View ArticleChange sensitivity of lightbox swipe on mobile
Hey @marine, Sorry to reply you so late. Please copy the code from the below link and paste it in your theme functions.php fileCode link:...
View ArticlePictures displaying in opposite order buddypress activity stream
Hello @mycoinclub, Is this something that is going to be changed as a default in the future? No, we do not have plans to make it as the default behavior of the plugin for now. Regarding the error you...
View ArticleUnable to upload files
Sure @efortinca, You are welcome. We look forward to your reply. Thanks.
View ArticleDate folder and timestamp are NOT correct
You are welcome @DamnDramaQueen, We are glad to know that @Deepak_Gupta's reply clarified your doubts. I am closing this thread for now. Thanks.
View ArticleHappy Face Icons
Hello @DamnDramaQueen, Thanks for your suggestion. Yes, you have created issue successfully. Our team will look into it. Thanks.
View ArticleIphone video upload on my site?
Hi @Mynooga, I believe your issue has been resolved on this thread -> http://community.rtcamp.com/t/how-to-make-iphone-video-play-in-activity-feed/8569/5 Can you confirm, so that we can close this...
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Pictures not show in a grid format in activity
Hello @Aqeel_Iqbal, We tried the provided code on your website and find it working. Please, check it again. @meemer, We checked it again and it should work. Please, check the screenshot....
View ArticleDisplay images in a slider instead of a gallery in BuddyPress activity
Hello @Aqeel_Iqbal, You may need to add some custom JavaScript code to add the slider. That will depend on the custom slider you are adding. Please go through this related threads for some sample code...
View ArticleTitle container too short: want text overflow on two line
Hello @ClaudeG, Please, share some screenshot so that we can understand your query better and assist accordingly. Thank you.
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Title container too short: want text overflow on two line
Hi, I knew that my technical skill and my english wasn't perfect... so here is a screen capture with some explanation. This is from the lighbox view as you can see.Hope it will be clearer!!! Capture...
View ArticleiPhone nothing happens when clicking icon to upload image
Hello @djmazi, Could you give us more details about the software versions of iOS and Safari that you are using? Also, which generation of iPhone. Thanks.
View ArticleOops !! There's no media found for the request !!
Im having the same problem: "Oops !! There's no media found for the request !! " I tried, re-installing, both rtMedia and Transcoder with no luck. Website is sync4music.com
View ArticleRecommended settings for mysql with less than 3gb ram
Could you paste what's reported by mysqltuner? Anyway what's your website exactly? WordPress or Forum?
View ArticlePictures not show in a grid format in activity
Hi @pranalipatel Absolutely Right, it working Bundle of Thanks Hi @meemer, after adding custom css, upload new images. It works with new uploaded images.
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