Media page get 404

Hi,

Thank you for creating new topic.

As per the error log you provided, the media-gallery-item.php file is not present in template folder of your theme under rtmedia/media folder.

Make sure you copy all the files from the rtMedia plugin ( /buddypress-media/templates/media).

Regarding 404 error:

Please re-save the permalink structure. Follow the steps https://rtmedia.io/docs/troubleshooting/solve-404-page-not-found-error-media-tab-buddypress/

Thanks